Verax Consulting
What does VeriSM mean for the ITIL community?
Today, Jan van Bon asked on LinkedIn what impact VeriSM would have on the ITIL community. This is my answer.[...]
The myth of business transformation failure
​Recently on this site’s home page I declared that “most business transformations fail.” How convenient that is for someone like[...]
Leadership: How to Lead from Day One Using the CAIR System
You've just got an internal promotion, or taken a new job. You want to improve your leadership and management skills,[...]
When humans become part of the machine: workplace alienation
​The exciting world of Information TechnologyFergal is a rangy, twelve o'clock-shadow, open-neck-shirt kind of guy, with a cheeky sparkle in[...]